Check whether the file is still processing or has failed. The upload interface lists JPEG, PNG, WebP, and MP4 files up to 25 MB each. If processing failed, try again.
Save the draft, check its preview, and publish the updated edition. An old edition link preserves its original published edition. Share the new edition link, or check whether your custom-domain address is configured to show the latest edition.
Check that you are signed in with the Google account named in the invitation. If the link is expired, already used, or cancelled, ask the workspace owner to invite you again.
Check the Shopify / Janjan connection in workspace settings. The team workspace owner manages that connection. If the connection request expired or was cancelled, start it again.
Compare the DNS records at your domain provider with those displayed in DigiLookbook, then select Check again. The domain screen also shows when certificate issuance is in progress.
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